Reward Timing and Process

When rewards are sent

Rewards are usually sent within about 15 working days after the streams of activities have ended and your eligibility has been confirmed according to the FAQ and Rewards Policy. 

For rewards over $100, we apply additional security checks to protect your account and ensure payments are sent correctly. These standard checks may cause high‑value rewards to be processed a little slower than smaller amounts. You can usually expect to receive these incentives within 10 working days after completing the required activity. 

Required email steps

The reward process involves two main email steps: 

1. Personal details confirmation (mandatory legal step)

• You will receive an email from Human8 asking you to confirm your personal details.
• This is a legally mandatory step before we can issue any rewards.
• Check both your Inbox and Spam/Junk folders as the email may be filtered.
• Once you find the email, click the confirmation link and follow the instructions to verify your details.

• After your personal details are confirmed, your reward will be automatically sent.
• You will receive a second email from our reward partner containing your actual reward.
• This email includes instructions on how to redeem your incentive.