Checkbox / Submit Button Not Working

If a checkbox does not change colour when clicked or you cannot submit an answer, this usually indicates a technical issue or missing required input. 

Steps to try:

1. Check required questions

• Make sure all required questions on the page have options selected.
• Look for red asterisks (*) or error messages at the top/bottom of the page indicating missing fields. 

• Click directly on the checkbox and on the answer text/label next to it.
• On some devices/layouts, clicking the label works better than the small checkbox area. 

• Save longer written answers in a separate document to avoid losing text.
• Refresh the activity page and try again. Sometimes a temporary loading issue prevents visual changes or button activation. 

• Use a different browser (Chrome, Firefox, Edge, Safari).
• If on mobile, try desktop/laptop, or vice versa. Outdated browsers or certain device combinations can cause display/interaction issues. 

• Some extensions interfere with checkboxes and submit buttons.
• Temporarily disable ad blockers or script/privacy tools for the community site and reload the page.